Refund policy

30-day money-back guarantee from date of delivery.

Damaged or defective:

   Send a photo. We ship a replacement immediately. Keep the original - do not return it. Return freight on a $12 item costs more than the item.

Not as described or wrong item:

   Full refund or replacement, customer's choice. No return required.

Changed mind:

   Full refund within 30 days. Customer pays return shipping, OR we offer a partial refund and they keep it, whichever is cheaper for us

Never delivered:

   If tracking shows no movement for 10+ days, reship at our cost without requiring the customer to chase the carrier. Publish this exact policy. Then honour it faster than you promised.